Contact DrugHub Administration

Strict operational security protocols govern all communication channels at DrugHub. We utilize a compartmentalized support structure to ensure user anonymity and rapid resolution of disputes. Whether you are dealing with escrow finalization issues, vendor applications, or verifying DrugHub mirrors, you must utilize the correct channel below.

OPSEC ADVISORY: Unencrypted messages containing sensitive data (addresses, transaction IDs, private keys) will be automatically discarded by our mail servers. Always encrypt your messages using the PGP key provided at the bottom of this page.

General Inquiries

Use this channel for account recovery (2FA resets), mirror verification, and general platform questions. Do not send order details here.

SLA Target: 24 Hours

Internal Ticketing

The only secure method for discussing active orders, disputes, and escrow release. Fully encrypted within the marketplace infrastructure.

Accessible via User Dashboard

Security & Exploits

Bug bounty program and critical infrastructure reports. Reports of valid zero-day exploits are eligible for significant XMR bounties.

Priority Level: CRITICAL

Official PGP Public Key

Fingerprint: 8A4F 2B9C 1D3E 5F7A 9B0C

Valid until 2026